How to Improve as a Manager

Principal Skinner on The Simpsons once asked himself if he had fallen behind the times — wondering why he couldn’t seem to understand his kids. And then, he ultimately concluded that the children were all wrong — that they needed to change.

Chances are, if you’re a manager, you’ve felt this way — like you weren’t on the same page with your direct reports, peers and even your supervisors. You want everyone else to change, but chances are that if issues keep popping up, it might be time to look in the mirror.

If you feel like your career is falling apart, don’t be afraid to turn a critical eye on yourself. You might be underperforming as a manager. Rest assured, however, you are not alone: you can improve as a manager, no matter how long you’ve been at it. After all, you’re always learning, and management roles require patience, practice and dedication. Mistakes are often the best way to learn.

If you find yourself struggling in your leadership position, take a step back and breathe. The following tips can reposition you toward success:

STEP 1: TALK TO YOUR DIRECT REPORTS

Not sure whether the blame lies with you? Talk to your immediate stakeholders: your team. An open, honest conversation can help illuminate your blind spots and improve as a manager.

It’s likely that you already receive a performance review from your own manager, but it’s equally important to maintain a 360 degree view of how your team members perceive you. Ask your direct reports to provide constructive, 1:1 feedback. If privacy and openness are concerns, administer an anonymous survey.

STEP 2: IDENTIFY AREAS FOR IMPROVEMENT

You probably receive constructive feedback on your annual reviews. However, if there is a problem, you shouldn’t wait until then to solve it.

When you realize that something is wrong with what you’re doing, it’s common for emotions to take over. You may feel defensive, helpless or down. Especially if you’re a high achiever, you may even feel like you should give up your role and move on to greener pastures.

Don’t.

You’re human, which means that A) you’re just as vulnerable as anyone else and B) you’re talented enough to self-direct your own course.

Start with three qualities, personal characteristics, or situations that are causing the pain points that you’re experiencing. Attack these, and measure progress and change over time. By focusing on three goals, you will be able to develop a manageable, sustainable process to improve as a manager.

STEP 3: WORK WITH A MENTOR

No matter how badly you think you’re failing, you’re not alone. Others have been where you are before, and you should seek out their guidance. The transition to management is a challenging rite of passage, and the best way to learn is from others who have been just like you — in the very same role.

Reach out to a mentor: someone in a senior role, either within or outside of your organization. In fact, you may want to reach out to multiple mentors. Choose wisely, and don’t be afraid to share what you’re struggling with.

FINAL THOUGHTS: REFLECT

You should always be learning, and that starts with reflection and critical self-assessment. Even the most experienced managers will encounter new challenges and roadblocks. An open mind and positive attitude will help ensure that you’re always on a path to success. At the end of the day, all problems are solvable. Don’t give up. 

Ritika Puri.